Terms & Conditions

Everything you need to know about how we work, what we deliver, and the fine print that keeps things smooth for everyone.

 

These Terms explain how we work with clients (“you”, “Client”). When you approve a Statement of Work (“SOW”), pay an invoice, or use anything we deliver, you agree to these Terms.

1. What We Do And How Scope Works

We create high impact presentations and UI or UX screens. This includes investor decks, executive updates, product or feature flows, and similar work designed to drive decisions and outcomes.

Your SOW spells out what is included: deliverables, format or formats, timing expectations, and fees. If it is not written in the SOW, it is not included.

Common out of scope items:

  • Extra concepts or versions
  • New pages beyond the SOW count
  • Major copywriting or content strategy
  • Localization
  • Net new iconography or illustration
  • Motion or animation
  • Engineering handoff or detailed design specs

We can always add these through a written change order.

2. How We Work – Process And Timing

Inputs: you send whatever you have. This can be slides, notes, screenshots, or an outline. We organize and elevate.

Start trigger: we start after both of these happen:

  • We have a written brief or SOW sign off
  • We have received payment

Turnaround: typical delivery is 24 to 48 hours after we start. This is a goal and depends on availability and scheduling. It is not a guarantee.

Direction for urgent projects: when time is tight, we move with one strong direction instead of multiple style menus.

3. Pricing And Payment

Base package:
USD 4,800 for up to 10 slides or screens

Beyond 10 slides or screens:
USD 480 for each additional slide or screen

Edits:
USD 120 per edit request, as defined in the Changes and edits section

Fee formula (before tax):
Total = 4,800 + 480 × max(0, number of slides or screens minus 10) + 120 × number of edit requests

Payment timing:

  • For rapid work, 100 percent is due up front
  • Any staged or alternative payment terms must be written in the SOW

No refunds:

  • Work is custom and time sensitive
  • All fees are non refundable

Taxes and late fees:

  • Prices exclude taxes and withholdings
  • Unpaid amounts accrue the lesser of 1.5 percent per month or the maximum allowed by law, plus reasonable collection costs

Examples:

  • 8 slides: 4,800 USD
  • 10 slides: 4,800 USD
  • 13 slides: 4,800 + (3 × 480) = 6,240 USD
  • 25 slides: 4,800 + (15 × 480) = 12,000 USD
  • One later edit request: plus 120 USD per request

4. Changes And Edits

What counts as an edit request:
One consolidated list of minor tweaks. For example small text swaps, replacing existing images, or simple color adjustments. We apply this list in one pass to the delivered file. If you send multiple lists or ask for additional passes, each one is a new edit request billed at 120 USD.

What counts as extra slides or screens:
Any net increase in page or screen count, creation of alternate versions, significant restructuring that creates new pages, or separate mobile and desktop breakpoints beyond the base scope. These are billed at 480 USD per extra slide or screen, or via a change order if the change is broader.

Material changes:
New storyline or sections, re architecture of the deck or flow, or re brand level visual changes are considered material. These require a written change order with updated fees and timelines.

5. Deliverables, Format And Acceptance

Formats:
You can choose one primary format at no extra charge. Options are:

  • Google Slides
  • PowerPoint
  • Figma
  • Photoshop
  • PDF

Additional working formats or exports can be added for an extra fee listed in the SOW.

Acceptance:
Deliverables are considered accepted on the earliest of:

  • Your first use of the deliverable
  • 48 hours after delivery if we do not receive written, specific issues
  • The moment you submit a paid edit request

How we count slides and screens:
A slide or screen is a distinct page or UI viewport in the agreed format. Variants, such as alternative versions, language versions, or separate desktop and mobile breakpoints, count as additional slides or screens.

Master templates or components do not count separately unless you ask for them as standalone deliverables.

If scope shrinks after we have started work, the base package minimum still applies.

6. IP And Licensing – Who Owns What

Pre existing IP:
Each party keeps what it already owned. This includes our tools, templates, and processes, and your logos, content, and data.

Final deliverables:
After full payment, we grant you a non exclusive, worldwide, perpetual license to use, reproduce, and modify the final deliverables for your business communications.

What is not included in that license:
Our underlying tools, templates, and processes are not transferred or licensed separately.

Third party assets:
We may use licensed stock images, fonts, and icons. The rights to those assets remain with their owners. Your use of those assets must follow the original licenses. Broader use can require additional licenses at your cost.

7. Confidentiality And Portfolio Use

Confidentiality:
Both of us agree to treat non public information and materials as confidential and only use them for the project.

Portfolio use:
We may ask to showcase limited and de identified parts of the work in our portfolio. We will not reveal your identity or confidential content, and we will not publish anything without your prior permission.

8. What We Need From You

You promise that:

  • You have all rights to the materials you give us, and using them will not infringe the rights of others
  • You will provide a single empowered point of contact
  • You will give timely feedback and approvals

You agree to indemnify us against claims that arise from:

  • Your materials
  • Your use of the deliverables in a way that breaks the law
  • Breaches of third party asset licenses caused by your usage

9. No Guarantees – Results And Compatibility

We deliver our services with professional skill and care, but we do not guarantee specific business outcomes. This includes things like funding, sales, or approvals.

We aim for compatibility in the chosen format, but different versions of software and platforms can render things slightly differently. Reasonable differences in rendering do not count as a defect.

10. Liability Cap

Our total aggregate liability under any SOW is capped at the amount you paid us for that SOW.

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or revenue, business interruption, or data loss.

11. Scheduling, Pauses And Termination

Scheduling:
Your project slot is reserved when payment is received.

Pauses:
If you pause or go silent for 5 business days, we may release the slot. Restarting the project depends on availability and can require a new SOW and new or additional fees.

Termination by you for convenience:
You can end the project before delivery. Fees that have already been paid remain non refundable.

Termination for cause:
Either of us can terminate if the other party materially breaches the agreement and does not fix it within 5 business days after written notice. If we terminate because of your breach, all amounts owed become immediately due.

12. Data Use And Privacy

We use your contact and project data only to run the engagement, invoice, communicate with you, and comply with legal requirements.

We may use reputable third party services such as file sharing tools, communication platforms, and billing providers to help deliver the services. We do not sell personal data.

13. Non Solicitation

During the engagement and for 12 months after it ends, you agree not to directly solicit or hire any Psst team member or contractor who worked on your project without our written consent.

14. Force Majeure

Neither of us is responsible for delays or failures caused by events that are beyond our reasonable control. Examples include internet or power outages, war, government actions, strikes, epidemics, and natural disasters.

In these cases timelines will be extended as needed. Fees remain payable for work already performed and for capacity that was reserved for you.

15. Notices And Electronic Acceptance

Notices can be sent by email to the addresses listed in the SOW. They are considered received when sent, unless the email bounces back.

Electronic signatures, email approvals, and click to accept actions are all valid and binding approvals for these Terms and for any SOW.

16. Governing Law And Venue

These Terms and any SOW are governed by the laws of Israel.

The courts of Tel Aviv or Yafo in Israel have exclusive jurisdiction over any dispute that arises out of or relates to these Terms or any SOW.

17. The Fine Print

We act as an independent contractor. We are not your employee, partner, or agent.

You may not assign or transfer your agreement with us without our consent. We may assign it to a successor in interest, such as a buyer of the business.

These Terms plus any SOW make up the entire agreement between us and replace any earlier discussions or understandings. If any part of these Terms is found to be unenforceable, the rest still applies.

If there is a conflict between these Terms and a SOW, the SOW wins for that specific project.